FREQUENTLY ASKED QUESTIONS
Q: How can I order a single product?
A: first, you have to click on Add to Cart button next to the product you desire, and than you will redirect to PayPal shopping cart to see what you have purchased, than Click Continue Shopping. Second, go to the page Shipping and click Add to Cart on one of the shipping options. Choose from the 3 zones according to the area where your destination/country is. Than click Proceed to Checkout and follow the PayPal instructions to finish the payment. Don't hesitate to leave us a note when you checkout on PayPal by filling the Instructions to merchant form.
Q: How can I order multiple products?
A: first, you have to click on Add to Cart button next to the 1st product you desire, than you will redirect to the PayPal shopping cart to check what you have added to your cart. Than Click Continue Shopping. Repeate this for your 3rd, 4th orders. Second, go to the SHIPPING page and click Add to Cart on one of the shipping options. Choose from the 3 zones according to area where your destination/country is and click Continue Shopping. proceed shopping on charlescreaturecabinet.net purchase another shipping option called COMBINED SHIPMENT. When you have finished the whole process click Proceed to Checkout on your shopping cart and follow the PayPal instructions to finish the payment. Don't forget to fill the Instructions to merchant to note us about your order details.
Q: Do You accept payments other than PAYPAL?
A: NO, we only use PAYPAL as our payment system.
Q: How long does it take for the product to be delivered to me, after my purchase?
A: Charles’ Creature Cabinet Dolls are all limited edition handmade products that will be made after the preorder period has been closed, and the definitive order for the casting factory has been finished. Under normal conditions it takes the casting factory 50 workdays at the longest to finish your selected product. We will send an email regarding your shipment and a tracking code right after we’ve packed and shipped your order. For updates and news about your ordered products, please check the NEWS page.
Q: How long from Shipping to Delivery?
A: The shipping to delivery time from The Netherlands within Europe usually takes 4 to 12 days.
NOTE: The shipping to delivery time from the Netherlands to the USA usually takes 12 to 21 days.
Q: Do You offer LAYAWAY payments system?
A: YES, we offer LAYAWAY programs for our products.
Q: What courier does Charles’ Creature Cabinet use for shipping?
A: We use POST NL. It is reliabe, safe, fast and reasonable priced and offers track and trace.
Should you you have more questions feel free to fill out the CONTACT FORM on CONTACT US page and we will get back to you as soon as possible, usually in 24 hours.
Q: How can I order a single product?
A: first, you have to click on Add to Cart button next to the product you desire, and than you will redirect to PayPal shopping cart to see what you have purchased, than Click Continue Shopping. Second, go to the page Shipping and click Add to Cart on one of the shipping options. Choose from the 3 zones according to the area where your destination/country is. Than click Proceed to Checkout and follow the PayPal instructions to finish the payment. Don't hesitate to leave us a note when you checkout on PayPal by filling the Instructions to merchant form.
Q: How can I order multiple products?
A: first, you have to click on Add to Cart button next to the 1st product you desire, than you will redirect to the PayPal shopping cart to check what you have added to your cart. Than Click Continue Shopping. Repeate this for your 3rd, 4th orders. Second, go to the SHIPPING page and click Add to Cart on one of the shipping options. Choose from the 3 zones according to area where your destination/country is and click Continue Shopping. proceed shopping on charlescreaturecabinet.net purchase another shipping option called COMBINED SHIPMENT. When you have finished the whole process click Proceed to Checkout on your shopping cart and follow the PayPal instructions to finish the payment. Don't forget to fill the Instructions to merchant to note us about your order details.
Q: Do You accept payments other than PAYPAL?
A: NO, we only use PAYPAL as our payment system.
Q: How long does it take for the product to be delivered to me, after my purchase?
A: Charles’ Creature Cabinet Dolls are all limited edition handmade products that will be made after the preorder period has been closed, and the definitive order for the casting factory has been finished. Under normal conditions it takes the casting factory 50 workdays at the longest to finish your selected product. We will send an email regarding your shipment and a tracking code right after we’ve packed and shipped your order. For updates and news about your ordered products, please check the NEWS page.
Q: How long from Shipping to Delivery?
A: The shipping to delivery time from The Netherlands within Europe usually takes 4 to 12 days.
NOTE: The shipping to delivery time from the Netherlands to the USA usually takes 12 to 21 days.
Q: Do You offer LAYAWAY payments system?
A: YES, we offer LAYAWAY programs for our products.
Q: What courier does Charles’ Creature Cabinet use for shipping?
A: We use POST NL. It is reliabe, safe, fast and reasonable priced and offers track and trace.
Should you you have more questions feel free to fill out the CONTACT FORM on CONTACT US page and we will get back to you as soon as possible, usually in 24 hours.